Rocky Ridge Drinking Water Limited

COOLER AND CROCK CLEANING:

It is recommended that these cleaning procedures be performed every three months. The dispenser should be cleaned more often if it is situated in a dusty location or if less than two bottles of water per month are used. Clean after storage before use. Hot and cold coolers require special cleaning instructions. Please call our office.

SPRING WATER USE:

1. Unplug unit, remove no-spill cover if applicable, and remove ice from reservoir if present.

2. Fill reservoir with 1/3 white vinegar, 2/3 warm water, depress faucet(s) for 2 seconds to allow solution to fill inside faucet(s) and let soak for one hour or as needed.

3. Wipe around valves with a cloth dampened with vinegar and soak the catch tray in vinegar solution if needed.

4. Drain reservoir and rinse well with warm water.

5. Sterilize using distilled water instructions below.

DISTILLED WATER OR R. O. WATER USE:

1. Unplug unit, remove no-spill cover if applicable, and remove ice from reservoir if present.

2. Fill reservoir with water. Add 1 tablespoon of unscented chlorine bleach. Never mix bleach with any other cleaner.

3. Depress faucet(s) for 2 seconds to allow solution to fill inside faucet(s).

4. Allow solution to stand for 10 minutes (no longer).

5. Drain reservoir and rinse thoroughly with potable water.

6. Outside of cooler may be cleaned with a soft cloth and liquid dish soap. Please do not use abrasive cleaners on rental coolers.

7. Clean no-spill unit and catch tray at sink with hot soapy water. (Be sure to remove air filter from no-spill before washing.)

WATER NOT COLD ENOUGH OR TOO COLD
Check outlet for power. Some outlets are controlled by a wall switch. Adjust thermostat on back of cooler. Turn screw or pivot clockwise for colder.

COOLER NOISY
When the thermostat starts the compressor, a noticeable click will be heard, followed by a humming sound. This is normal. If a rattling or knocking sound is heard, clear unit of any surrounding articles in contact with the cooler. If problem persists, please phone our office.

VALVES NOT RELEASING WATER
Air filter on no-spill may be wet. Remove bottle and no spill from dispenser. Locate and remove air filter. Replace no-spill and bottle and test. If problem persists call our office. A wet air filter will dry in open air in 2-3 days.

WHITE PARTICLES IN WATER
These are calcium particles which form when the minerals dissolved in spring water come out of solution during cooling, and build-up in the reservoir. Follow spring water cleaning instructions above.

*At Rocky Ridge we take pride in the condition and appearance of our bottles. Protect from sun, heat and freezing. Store bottles indoors with caps on. Damaged bottles cost everyone. We will not credit for painted, stained, cracked, dented or otherwise damaged bottles. Fill our bottles only with Rocky Ridge drinking water.